Shipping | Postage and Packing | Dragons Head Shop

Postage in the UK and worldwide

Despatch time

During the current climate of Covid-19, despatch times may vary due to non availability of Royal Mail's Post Offices being closed at short notice, we are now utilising other well known courier firms including Hermes UK to ensure you get your order as quickly as possible during these times. Please note no courier firms including Royal Mail are guaranteeing next day delivery

Any orders placed by 14:00 local time will be despatched the same working day. If your order arrives after 14:00 we will endeavour to despatch that same working day, if not it will be despatched the following working day.

For parcels up to 2 kg

Domestic posting and delivery

  • All items are packed to minimise risk of any damage in posting
  • For all orders sent domestically we use the Royal Mail's 2nd Class Standard, 1st or 2nd Class "Signed For" or Tracked Services
    • For orders under £20.00 in value the charge is:
      • Second Class - Free Postage & Packing
      • Second Class - Signed For - £6.00
      • First Class - Signed For - £9.00
    • For orders over £20.00 and below £100 in value the postage is paid by us:
      • Second Class - Signed For - Free Postage and Packing
      • First class - Signed For - £5.00 per parcel
      • Special delivery - prices on request
    • For orders over £100.00 and below £250.00 in value the postage also is paid by us:
      • First class Signed For - Free Postage and Packing
      • Special delivery - prices on request
    • all items over £250 are sent Special delivery by 1 pm Free Postage and Packing
  • For local deliveries (South London) we may be able to offer a local same day courier option, this is dependant upon location, availability of courier, additional fees and time of day.

    International postage

    If you are placing orders for our products from outside the UK it is your responsibility to check if you can import our goods legally to your country. Dragons Head Shop Ltd will not accept any liability for the confiscation of any goods or offer any refunds.

    Any import duty or taxes are payable by you the customer and are not the responsibility of Dragons Head Shop Ltd.

    The maximum order weight for international deliveries is 2 kg as outlined in the pricing structure. If your order is over 2 kg in weight we reserve the right to split your order into separate consignments and charge additional postage fees. 

    You can check on the Royal Mail website for any international incidents that may affect delivery times from the UK

    There are 3 levels of international postage, Europe, World Zone 1 and World Zone 2.

    Europe

    This zone comprises the following countries:

    Country
    Albania Denmark Kyrgyzstan Russia
    Andorra Estonia (EU) Latvia (EU) San Marino
    Armenia Faroe Islands Liechtenstein Serbia
    Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
    Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
    Azores (EU) Georgia Macedonia Spain (EU)
    Balearic Islands (EU) Germany (EU) Madeira (EU) Sweden (EU)
    Belarus Gibraltar (EU) Malta (EU) Switzerland
    Belgium (EU) Greece (EU) Moldova Tajikistan
    Bosnia Herzegovina Greenland Monaco (EU) Turkey
    Bulgaria (EU) Hungary (EU) Montenegro Turkmenistan
    Canary Islands Iceland Netherlands (EU) Ukraine
    Corsica (EU) Irish Republic (EU) Norway Uzbekistan
    Croatia (EU) Italy (EU) Poland (EU) Vatican City State
    Cyprus (EU) Kazakhstan Portugal (EU)
    Czech Republic (EU) Kosovo Romania (EU)

    World Zone 1

    Covers all countries, not defined as being in Europe or World Zone 2

    World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

    World Zone 2

    This zone covers the following territories:

    Country
    Australia Belau British Indian Ocean Territory Christmas Island (Indian Ocean)
    Christmas Island (Pacific Ocean) Cocos Islands Cook Island Coral Sea Island
    Fiji French Polynesia French South Antarctic Territory Keeling
    Kiribati Macao Nauru Island New Caledonia
    New Zealand New Zealand Antarctic Territory Niue Island Norfolk Island
    Norwegian Antarctic Territory Papua New Guinea People's Democratic Republic of Laos Pitcairn Island
    Republic of Singapore Solomon Islands Tahiti Tokelau Islands
    Tonga Tuvalu US Samoa Western Samoa

    The price for postage and packaging depends on the weight of the items and your location,

     

    International prices by weight of packed parcel GBP GBP GBP
    Weight kg Europe World 1 World 2
    0.00 to 0.50 14.00 17.50 18.00
    0.51 to 1.00 15.00 20.00 21.00
    1.01 to 1.50 17.00 22.50 24.00
    1.51 to 2.00 18.00 24.00 26.00

     

    All our orders are despatched in discreet packaging and the contents protected with bubble wrap and other protective material to minimise the risk of damage in transit

    If you have any questions, please, contact us using the form below.