Shipping | Postage and Packing
Postage in the UK and worldwide
During the 2nd lockdown in England due to the Covid-19 pandemic, dispatch times may be delayed and delivery times may be significantly longer than the stated aims of the Royal Mail, who are our main supplier in the UK and overseas.
Any orders placed by 14:00 local time will be dispatched the same working day. If your order arrives after 14:00 we will endeavour to dispatch that same working day, if not it will be dispatched the following working day. Orders received after the cut off point on a Friday and then Saturday and Sunday, will be dispatched on the next working day, which is normally a Monday but with bank holidays can be Tuesday.
For parcels up to 2 kg
Domestic posting and delivery
All items are packed to minimise risk of any damage in posting
For all orders sent domestically we use Royal Mail 48 or Royal Mail 24. Any item sent by either of these methods will be tracked at delivery. No compensation is payable for loss or damage with either service and replacements will not be sent free of charge.
If you require the peace of mind to cover against loss or damage then we can send your order by either 2nd class or 1st class signed for and your order will be covered for £50 or £100 respectively
For guaranteed delivery by 1 pm the following working day your order is covered up to £750
|Free P&P plus express options|
In the majority of cases you will receive your items on time and intact using the free RM48 service. It is your choice to decide if you wish to opt for insurance against loss or damage or a speedier delivery.
If you are placing orders for our products from outside the UK it is your responsibility to check if you can import our goods legally to your country. Dragons Head Shop Ltd will not accept any liability for the confiscation of any goods or offer any refunds.
Any import duty or taxes are payable by you the customer and are not the responsibility of Dragons Head Shop Ltd.
The maximum order weight for international deliveries is 2 kg as outlined in the pricing structure. If your order is over 2 kg in weight we reserve the right to split your order into separate consignments and charge additional postage fees.
You can check on the Royal Mail website for any international incidents that may affect delivery times from the UK
There are 4 levels of international postage, Europe, World Zone 1, World Zone 2 and due to recent price increase by the USPS, the Royal Mail has increased to cost of deliveries to the USA World Zone 3
This zone comprises the following countries:
|Andorra||Estonia (EU)||Latvia (EU)||San Marino|
|Austria (EU)||Finland (EU)||Lithuania (EU)||Slovakia (EU)|
|Azerbaijan||France (EU)||Luxembourg (EU)||Slovenia (EU)|
|Azores (EU)||Georgia||Macedonia||Spain (EU)|
|Balearic Islands (EU)||Germany (EU)||Madeira (EU)||Sweden (EU)|
|Belarus||Gibraltar (EU)||Malta (EU)||Switzerland|
|Belgium (EU)||Greece (EU)||Moldova||Tajikistan|
|Bosnia Herzegovina||Greenland||Monaco (EU)||Turkey|
|Bulgaria (EU)||Hungary (EU)||Montenegro||Turkmenistan|
|Canary Islands||Iceland||Netherlands (EU)||Ukraine|
|Corsica (EU)||Irish Republic (EU)||Norway||Uzbekistan|
|Croatia (EU)||Italy (EU)||Poland (EU)||Vatican City State|
|Cyprus (EU)||Kazakhstan||Portugal (EU)|
|Czech Republic (EU)||Kosovo||Romania (EU)|
World Zone 1
Covers all countries, not defined as being in Europe, World Zone 2 or World Zone 3
World Zone 1 generally covers countries in North America (not USA), South America, Africa, the Middle East, the Far East and South East Asia.
World Zone 2
This zone covers the following territories:
|Australia||Belau||British Indian Ocean Territory||Christmas Island (Indian Ocean)|
|Christmas Island (Pacific Ocean)||Cocos Islands||Cook Island||Coral Sea Island|
|Fiji||French Polynesia||French South Antarctic Territory||Keeling|
|Kiribati||Macao||Nauru Island||New Caledonia|
|New Zealand||New Zealand Antarctic Territory||Niue Island||Norfolk Island|
|Norwegian Antarctic Territory||Papua New Guinea||People's Democratic Republic of Laos||Pitcairn Island|
|Republic of Singapore||Solomon Islands||Tahiti||Tokelau Islands|
|Tonga||Tuvalu||US Samoa||Western Samoa|
The price for postage and packaging depends on the weight of the items and your location.
World Zone 3
This zone covers the United States of America.
|International prices by weight of packed parcel||GBP||GBP||GBP||GBP|
|Weight kg||Europe||World 1||World 2||World 3|
|0.00 to 0.50||£14.00||£16.00||£18.00||£21.00|
|0.51 to 1.00||£15.00||£20.00||£25.00||£26.00|
|1.01 to 1.50||£17.00||£25.00||£30.00||£32.50|
|1.51 to 2.00||£18.00||£30.00||£35.00||£37.00|
All our orders are despatched in discreet packaging and the contents protected with bubble wrap and other protective material to minimise the risk of damage in transit
If you have any questions, please, contact us using the form below.